Shipping Policy

Last updated: January 1, 2026

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

Free Shipping

We offer free standard shipping on eligible orders. Please check the order page for current free shipping thresholds and eligibility.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and chosen shipping method.

Order Tracking

Once your order ships, you will receive an email with your tracking number. You can use this number to track your order on the carrier's website.

Delivery Issues

If your package is delayed, lost, or damaged during shipping, please contact us at info@zazaprimo.com and we will assist you promptly.